In order to offer your mobile customers a better experience, proactively engaging with them is a must.
Mobile allows brands to learn so much more about customer behavior and actions, yet it’s up to the brand to use this data to build richer profiles in order to gain a true understanding of its customers. Anticipating customer behavior requires a well-planned strategy, full of opportunities to delight and surprise.
In our new guide 4 Ways to Proactively Engage with Mobile Customers, you’ll learn four tips to proactively engage your mobile customers, along with step-by-step practices and examples to get you started.
The guide covers strategies for:
- Humanizing your mobile experience
- Giving customers a voice
- Validating customer feedback
- Using feedback to prioritize your product roadmap
- And more!
Anticipating customer behavior is a skill for all marketing teams to master. Spend time learning what your customers want and need before they tell you in order to offer the best experience possible by grabbing your copy now!
The post 4 Ways to Proactively Engage with Mobile Customers appeared first on Apptentive.
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